Deciding to get replacement windows in Alamo, CA is a big deal. It is a large investment that requires a lot of research and decision making. And with so many brands, options, styles, and technologies on the market, you don’t want to tackle this kind of project on your own. It is better to work with professionals from the start. But how do you know whether or not you are working with a reliable company? Here are a few things you can do:
Get References and Read Online Reviews
You have resources all around you. Start with local friends, neighbors, and coworkers to see if they have any recommendations for you. They can tell you about the process as well as the pros of cons of working with those companies. You can also turn to social media and online reviews to see which companies are reliable, easy to work with, and customer service oriented.
Limit the List to Window Professionals
While you can try to DIY window installation or hire a general contractor, you will get the best results from window professionals. They have the proper tools, skills, and experience. They get training directly from the manufacturer to ensure the best installation practices. Also, they install windows every day. As such, they will be better prepared to get the job done right and manage any issues with your project that may arise.
Gather Details about the Business
Once you have a couple of companies, start doing some due diligence. Instead of just a P.O. Box, you want to work with a company that has a local storefront or showroom you can visit. You also want to make sure they have the applicable business license, insurance, and certifications. Find out how long they have been in business. A well-established window company will be less of a risk.
Get Estimates in Writing
You probably shouldn’t sign a contract with the first company you sit down with. It is good to get three different estimates on any home improvement project, and the same goes for replacement windows. Once you narrow down the companies, call them up for a free consultation and estimate. But don’t base your decision on price alone. The window companies should be able to give you pricing, a timeline on services, a labor rate for your project, and warranty information. Get the information in writing and then sit down to decide which company matches your needs and offers you the most value.
Watch for Good Communication
When you choose to work with a company the success often depends on the level of customer service. And in business communication is key. So while you are getting your estimates make note of several things. Does the company return your calls? Are the employees friendly and helpful? Do they address your concerns and queries professionally? Do they use high pressure tactics to get you to buy now? Find a company you are comfortable working with.
At Quality Windows & Doors, Inc. our goal is to provide our customers with the best window purchase experience. For a free consultation and quote on replacement windows in Alamo, CA visit us at 3732 Stanley Blvd. Ste. B, Pleasanton, CA 94566 or call (925) 484-1747.